Cancellation & Refund Policy

Conference Registrations

Cancellations received in writing up to two weeks prior to the course will receive a refund minus a $50 processing fee. There will be no refunds after that date. Refunds will not be given to "no shows".




DVD Purchases

You may return your DVD purchase to IAME within 15 days for a refund of your original purchase price less a $125 cancellation fee per DVD and any shipping. Packages must be returned unopened,with their shrink-wrapping intact. Please note that upon return of your purchase any Additional User Packages become invalid. Your refund will be issued by check once returned merchandise is received. Refunds are not available for books.